High Roller taps Kindbridge to support prediction market traders

High Roller Technologies announced an agreement with Kindbridge Behavioral Health on 6 November to offer eligible US customers an initial session at no cost if they are experiencing difficulties related to trading. Customers would be able to begin without insurance. Kindbridge would assess their needs and recommend coaching or licensed therapy as appropriate.

The agreement follows High Roller’s US launch of ROLR, its prediction markets platform. The operator intends to help cover copays, deductibles and care for eligible customers whose insurance falls short. Further support depends on clinical eligibility and funding, and access depends on whether Kindbridge can provide care in the customer’s state.

Kindbridge will make treatment decisions independently and keep care records confidential from High Roller. The agreement also calls for quarterly training for customer service staff on recognising signs of problem trading and directing customers to care. It includes separate counselling support for US employees and eligible family members. High Roller disclosed that its chief executive, Seth Young, is a Kindbridge shareholder.

High Roller says it will publish customer access instructions when the programme launches. It has yet to specify a start date or disclose the amount set aside for customer care.